“Can you read my chats?”

Your memories, chats, and files are used to recall relevant memories into your conversations, search your chat history, build summaries and categories, and answer questions you ask over your own data. Account data is used to run your account: payments, support, security and fraud prevention, transactional email, and product updates if you opted in. We keep the records the law requires. Analytics and session replay track how the product is used, with personal data masked; they are not how we read what your memories say.

We do not train models on your content. We will never sell your personal data. Your memories and chats are never used for advertising. We do run advertising tracking for our own marketing, with your consent where the law requires it: the Google Ads tag runs on our site, including for remarketing, and creating an account, starting a trial, or buying a plan sends a conversion event to Google (with a hashed version of your email at trial start and purchase). Starting a trial also sends a conversion event, with a transaction identifier only, to X (Twitter) Ads. Your content is never part of any of this.

Your data lives in our database (Supabase) and search index (Zilliz). The app itself runs on Vercel, and background jobs such as embedding and summarization run through Trigger.dev. If you share a bucket, the invite email goes through Resend. Features that need AI processing, like recall, summaries, and asking questions over your memories, send the relevant content to AI providers (OpenAI, Anthropic, xAI, Google, Groq, OpenRouter, Voyage AI, Cerebras, Inception Labs). OpenRouter is a routing layer and can pass content to downstream hosts such as DeepSeek. They process it to deliver the feature you asked for, under their own API terms, and may not use it to train their models beyond providing that service. We do not have zero-data-retention agreements with them.

Our hosting, database, and AI providers run primarily in the United States. For EU and UK users, transfers are covered by Standard Contractual Clauses and, where a vendor offers it, the EU-US Data Privacy Framework.

From the dashboard you can edit or delete individual memories, delete in bulk, delete a whole bucket, delete uploaded files, and delete imported conversations. Deletes are permanent. Deleting a synced chat removes it now, but it can come back on the next sync; use Exclude to keep a conversation out permanently. Excluded chats drop out of search and recall and are never re-imported, though the stored conversation remains until you delete it. To close your account, email support and we aim to complete deletion within 30 days.

When you delete content, it is removed from our database and search indexes promptly. It can remain in encrypted backups until they are overwritten in normal rotation, typically within 30 days. Server and infrastructure logs are kept by our hosting provider for about 30 days. Content already sent to an AI provider to deliver a feature is subject to that provider’s own retention terms.

From the dashboard, download a bucket’s memories as CSV, JSON, or plain text, or copy them to the clipboard with instructions ready to paste into any AI. Conversations download as Markdown or JSON. Uploaded files are not part of the export. There is no lock-in and no waiting period.